Infrastructure Partner Analyst, Infrastructure Partner Management
Amazon Web Services•Published 1 days ago•First seen 1 days ago
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is seeking a talented Infrastructure Partner Analyst to join our Infrastructure Partner Management (IPM) team in Seoul, Korea. In this role, you will be instrumental in supporting relationships with colocation providers, conducting business reviews, and ensuring operational excellence across our infrastructure partner ecosystem. You will serve as the key collaboration/coordination point for AWS internal teams and colocation vendors, supporting performance improvements, onboarding and dealing with complex operational challenges.
Key job responsibilities
The IPM team performs a critical business control and lifecycle management function for colocation sites, from contract signature to site closure. We are responsible for Colocation Business Review programs and act as an escalation path to facilitate post-contract issue resolution between AWS internal customers and colocation vendors.
Key job responsibilities
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is seeking a talented Infrastructure Partner Analyst to join our Infrastructure Partner Management (IPM) team in Seoul, Korea. In this role, you will be instrumental in supporting relationships with colocation providers, conducting business reviews, and ensuring operational excellence across our infrastructure partner ecosystem. You will serve as the key collaboration/coordination point for AWS internal teams and colocation vendors, supporting performance improvements, onboarding and dealing with complex operational challenges.
Key job responsibilities
The IPM team performs a critical business control and lifecycle management function for colocation sites, from contract signature to site closure. We are responsible for Colocation Business Review programs and act as an escalation path to facilitate post-contract issue resolution between AWS internal customers and colocation vendors.
Key job responsibilities
- Conduct assigned Colocation Business Reviews (CBR), Colocation Delivery Review Programs (CDRP) and new Colocation partner onboarding with vendors (and internal teams) according to predefined annual schedules
- Evaluate Colocation Partner operational performance, delivery metrics, and relationship management.
- Collaborate across AWS teams including Safety, Security, Operations, Engineering, and Business Development to help manage relationships with colocation providers
- Serve as a key contact for AWS internal teams and colocation vendors for contractual inquiries, performance assessments and post contract issues.
- Lead projects and initiatives that enhance experiences for internal customers and vendor partners while streamlining processes and reducing functional workload
- Enable internal teams by facilitating issue resolution and continuous performance improvement with key infrastructure vendors
- Track and report on vendor performance metrics, action items, and SLA compliance using Salesforce and other business intelligence tools
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 2+ years of professional or military experience
- Bachelor's degree
- Experience with business development, partnership management, or sourcing new business
Preferred Qualifications
- Experience and record of success in an outbound account management or prospecting role in B2B environments, preferably in a solution/technology-related environment
- Experience using Salesforce.com at an advanced level including the development of dashboards and reports, programing experience
- Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent