Program Manager III, Operations, gTech

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a PgM in the gUP TSI PMO, you will be instrumental in optimizing our organization's Planning & Governance frameworks. You will drive the implementation and continuous improvement of key operational processes that underpin TSI's success. Your responsibilities will span critical areas including facilitating annual and quarterly Tech Planning, refining the Product Development Life Cycle (PDLC), enhancing Portfolio Management visibility and practices, coordinating the development and tracking of impactful Product OKRs, and streamlining the central intake process for new requests and contribute to broader PMO standardization efforts.

Collaborating with TPMs, PMs, Engineering, and other stakeholders, you will ensure these processes are efficient, well-documented, and consistently adopted.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Manage, and continuously refine key operational processes, including annual/quarterly Tech Planning, the Product Development Life Cycle (PDLC), tech debt management and the central Intake system.
  
• Support and enhance portfolio management practices for visibility across TSI. Drive the cycle for setting, aligning, and tracking Product OKRs.
  
• Collaborate with and guide PMs, TPMs, Engineering, and other stakeholders to ensure effective adoption and adherence to planning, governance and compliance frameworks.
  
• Develop, document, and help implement standardized PMO templates, tools, and best practices to improve consistency and efficiency across TSI programs.
  

• Manage communications for planning cycles, process updates, and governance requirements. Support teams through changes and foster best practice adoption.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in program or project management.
• Experience in operations or change management.
• Experience in compliance or governance.

Preferred qualifications:

• 8 years of experience in program management in emerging technologies or related technical fields.
• 5 years of experience managing cross-functional or cross-team projects.
• Experience with Product Development Life Cycles (PDLC), OKR planning, and portfolio management.
• Familiarity with project/portfolio management tools and process.
• Strong analytical skills, with experience using data to inform process improvements.