Senior Software Development Manager, AI Agent Connectors

Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for software developers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our software developers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

With your extensive technical expertise you take initiative to independently design and implement new systems, designing, implementing, and testing multiple features with little or no direction from tech lead or manager. You collaborate with key stakeholders to determine future direction of work.

Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.

The Canada base salary range for this full-time position is CAD 248,000-254,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead, mentor, and grow a high-performing team of developers, fostering a culture of high velocity, innovation, and technical excellence.
• Define and execute the technical goal for integrating AI agents across first- and third-party chat and voice surfaces, collaborating with Product Managers, UX, and Research teams to deliver customer experience.
• Lead high-level technical engagement and co-development initiatives with strategic partners, ensuring the seamless integration of external technologies into the core platform ecosystem.
• Foster a high-performance, agile development environment that prioritizes rapid iteration and action-oriented execution to maintain an engaged edge in a fast-evolving domain.
• Serve as the principal technical authority, leveraging deep expertise in Generative AI and contact center workflows to develop robust systems and drive the end-to-end integration of AI agents across modern communication channels while navigating complex technical trade-offs.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience with software development.
• 7 years of experience leading technical project strategy, ML design, and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
• 5 years of experience in a technical leadership role.
• 5 years of experience in a people management or team leadership role.
• 2 years of experience with GenAI techniques (e.g., LLMs, Multi-Modal, Large Vision Models) or with GenAI-related concepts (language modeling, computer vision).

Preferred qualifications:

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• 5 years of experience working in a complex, matrixed organization.
• Experience in developing highly available, low-latency, and scalable distributed systems for real-time communication.
• Experience leading complex, cross-functional projects to build and deploy advanced AI agents using Generative AI/LLMs, and managing relationships with external customers.