Sr. ProServe Sales Manager , NAMER Rtl/Cpg/Manu
Amazon Web Services•Published 22 hours ago•First seen 2 hours ago
Application deadline: Feb 2, 2026
At AWS, we are looking for a Professional Services Sales Leader with a successful record of leading Retail, CPG, or Manufacturing customers through a variety of transformative projects involving cloud technologies to drive top and bottom line financials.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
This role will be responsible for building and leading the Retail/CGP/Manufacturing ProServe NAMER Sales team. Responsibilities will include growing the team, setting team priorities, providing thought leadership, business planning and shaping the offerings, go to market approach for ProServe with these customers.
This key role will be highly visible internally and externally, and will require the ability to communicate and partner with other teams within AWS such as customer and account sales, support, services teams, as well as teams across ProServe. You will represent your team to executive management, contribute to the operational cadence of business reviews (MBR, QBR) based on your responsibility to develop the approach to drive customer outcomes through ProServe, leading to increased ARR, ProServe revenue & margin, while managing risk and quality for AWS.
Key job responsibilities
Sales Team & Pipeline Leadership: Lead Professional Services Account Executives across North America, establishing robust pipeline discipline while driving complex enterprise sales cycles; attract and develop top talent, ensure proper opportunity qualification, optimize resource allocation, and articulate AWS Professional Services' value proposition to accelerate cloud adoption and business growth.
• Outcome Focus: Articulate how Professional Services drives measurable business outcomes (cost optimization, efficiency, agility, innovation).
Cross-Functional Collaboration
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, CA, San Francisco - 205,700.00 - 278,200.00 USD annually
USA, CO, Denver - 187,000.00 - 252,900.00 USD annually
USA, GA, Atlanta - 187,000.00 - 252,900.00 USD annually
USA, IL, Chicago - 187,000.00 - 252,900.00 USD annually
USA, NY, New York - 205,700.00 - 278,200.00 USD annually
USA, TX, Austin - 187,000.00 - 252,900.00 USD annually
USA, TX, Dallas - 187,000.00 - 252,900.00 USD annually
USA, VA, Arlington - 187,000.00 - 252,900.00 USD annually
USA, WA, Seattle - 187,000.00 - 252,900.00 USD annually
At AWS, we are looking for a Professional Services Sales Leader with a successful record of leading Retail, CPG, or Manufacturing customers through a variety of transformative projects involving cloud technologies to drive top and bottom line financials.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
This role will be responsible for building and leading the Retail/CGP/Manufacturing ProServe NAMER Sales team. Responsibilities will include growing the team, setting team priorities, providing thought leadership, business planning and shaping the offerings, go to market approach for ProServe with these customers.
This key role will be highly visible internally and externally, and will require the ability to communicate and partner with other teams within AWS such as customer and account sales, support, services teams, as well as teams across ProServe. You will represent your team to executive management, contribute to the operational cadence of business reviews (MBR, QBR) based on your responsibility to develop the approach to drive customer outcomes through ProServe, leading to increased ARR, ProServe revenue & margin, while managing risk and quality for AWS.
Key job responsibilities
Sales Team & Pipeline Leadership: Lead Professional Services Account Executives across North America, establishing robust pipeline discipline while driving complex enterprise sales cycles; attract and develop top talent, ensure proper opportunity qualification, optimize resource allocation, and articulate AWS Professional Services' value proposition to accelerate cloud adoption and business growth.
- Sell IT transformation engagements: present compelling proposals to help customers develop a modern cloud-based IT operating model, to drive new business results. This includes short on-site projects proving the value of AWS services, on up to full enterprise level transformations across thousands of applications migrating quickly to the AWS cloud.
- Business Performance: Own key metrics (bookings, pipeline, revenue, margin, delivery). Use AWS ProServe framework for opportunity qualification and forecasting.
- Business and Account Strategy: Develop strategies driving AWS Professional Services adoption. Identify opportunities aligned with customer business outcomes.
- Executive Relationships: Build C-level relationships (CIOs, CTOs, IT leaders). Position AWS Professional Services as strategic transformation advisor.
- Partner Management: Establish executive and technical relationships with key integrators (SIs), software vendors (FSIs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions. Deliver joint proposals and joint engagements to help partners succeed in large, complex customer engagements using AWS.
- Process Excellence: Implement disciplined sales processes with MEDDPICC framework. Conduct regular opportunity reviews ensuring proper qualification.
• Outcome Focus: Articulate how Professional Services drives measurable business outcomes (cost optimization, efficiency, agility, innovation).
Cross-Functional Collaboration
- Internal Alignment: Collaborate with AWS sales, technical, training, and support teams for unified customer experience.
- Deal Execution: Work with delivery leadership ensuring smooth handoffs and customer satisfaction.
- Business Reviews: Lead quarterly reviews with senior leadership on pipeline health and business performance.
- Lead in FSI: Lead the establishment of mechanisms, practices, references, solutions, and communities that support AWS FSI customers. Contribute as part of the Global FSI Americas leadership team
Basic Qualifications
- 7+ years of technology sales, or 3+ years of management experience
- Experience with cloud, server or infrastructure technologies and business models
- Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
Preferred Qualifications
- degree in advanced technology, or 10+ years of cloud architecture and solution implementation experience
- Experience with international sales and delivery work with global F500 enterprise customers and partners
- Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
- 10+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 205,700.00 - 278,200.00 USD annually
USA, CO, Denver - 187,000.00 - 252,900.00 USD annually
USA, GA, Atlanta - 187,000.00 - 252,900.00 USD annually
USA, IL, Chicago - 187,000.00 - 252,900.00 USD annually
USA, NY, New York - 205,700.00 - 278,200.00 USD annually
USA, TX, Austin - 187,000.00 - 252,900.00 USD annually
USA, TX, Dallas - 187,000.00 - 252,900.00 USD annually
USA, VA, Arlington - 187,000.00 - 252,900.00 USD annually
USA, WA, Seattle - 187,000.00 - 252,900.00 USD annually