Account Strategist, Engage, Google Customer Solutions

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Engage and influence key customer stakeholders by leading meetings to uncover marketing goals and Key Performance Indicators, translating them into campaign strategies.
• Drive campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to improve customer value through Google’s advertising solutions, handle objections, and achieve business growth goals.
• Analyze campaign data, ensuring performance is tracked, and deliver results aligned with customer objectives.
• Monitor performance data to extract insights, identifying and cultivating qualified additional opportunities to drive future customer growth and build pipeline.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of advertising, consultative sales, business development, online media environment, or marketing role.

Preferred qualifications:

• Experience assessing and achieving client success via business techniques, including effective questioning, objection handling and engaged promoting.
• Experience working with channel sales, advertisers, agencies, and clients.
• Experience in launching and managing paid digital advertising campaigns in Google Ads and other digital marketing platforms.
• Ability to manage and prioritize a portfolio in an advertising or media sales context.
• Ability to build engaging narratives and utilize storytelling as a client engagement strategy.
• Ability to achieve goals to drive growth.