UX Writer and Content Designer, Search UX

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will design and develop generative AI experiences. You’ll partner with designers, researchers, product managers, engineers, and operations teams to develop strategic content direction and manage content quality for various projects. You’ll be responsible for developing and implementing high-impact deliverables that may take various forms including content and model behavior standards, scalable frameworks and processes, prompts, rubrics, evaluation methods, and guidelines that ensure high-quality content experiences for users.

You will focus on developing, analyzing, and optimizing user-centric conversational response strategies that prioritize helpfulness, using natural language to build meaningful interactions that enhance the overall user experience within an AI-powered search environment.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $115,000-$166,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Understand and advocate for all UX functions as essential to the product lifecycle. 
  
• Drive the development of innovative UX writing and content design solutions to user, product, and business problems. 
  
• Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, idea, mission, or principle. 
  
• Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks, or patterns across multiple teams or products. 
  
• Influence the development of priorities across projects to balance tactical and strategic efforts in alignment with project goals.
  

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
  
• 2 years of experience designing and shipping consumer products.
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
  
• Experience training and tuning large language models (LLMs) or other generative AI technologies.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• 3 years of experience interacting with executive leadership.
  
• 2 years of experience in writing, editorial, marketing, or UX writing in an agency setting.
• 2 years of experience working in a cross-functional technology organization.
• Experience gathering and working with data to identify loss patterns and create insights.