Associate Marketer (HubSpot Academy Associate AI Admin)

HubSpot•Apply•Published 1 days ago•First seen 1 days ago

POS-31459

HubSpot Academy Associate AI Admin

HubSpot Academy is on a mission to be the place people go to learn how to start and grow a business. We offer a variety of educational and inspirational content — from Academy On-the-Go videos to full certification courses and onboarding to cohort learning experiences — that provides valuable business training to people all over the world. Our educational content and experiences generate new customers for the business and delights existing ones in service of achieving their business and career goals. We do this work to drive engagement and connections across the HubSpot ecosystem.

We're seeking a curious, action-oriented administrator ready to help operationalize and scale our AI-enhanced and AI-led processes to meet strategic objectives. As a member of the Learning Operations team, you'll work closely with all HubSpot Academy teams and collaborators to maintain and optimize AI-powered processes and learning experiences for our global learner base.

In this role, you’ll focus on:

Implementing and maintaining AI assistants, agents, and automations for the HubSpot Academy team.
Building and retrofitting AI-enhanced or AI-led workflows within HubSpot Academy’s content creation processes.
Ensuring operational efficiency by troubleshooting, updating, and optimizing AI-driven systems and solutions based on internal user feedback.
Documenting technical procedures and support materials for scalability.
Monitoring AI system performance (accuracy and efficiency); gathering feedback and usage data to identify and implement improvements.
Configuring, testing, and updating AI models or integrations, including the use of prompt engineering, basic scripting, API work, and UI configuration.
Supporting AI training efforts, data labeling, and reviewing outputs to improve system accuracy and value for end users.

We're looking for someone who:

Has experience building and optimizing AI assistants and agents.
Is comfortable with ongoing learning and upskilling as AI tools rapidly evolve.
Has experience with databases (especially Airtable) and process automation tools.
Enjoys collaborating cross-functionally and can translate business/user needs into technical requirements for AI-powered solutions.
Shows attention to operational detail: able to document implementations, monitor system health, and resolve issues as they arise.
Is poised to support system upgrades and onboard new team members to AI tools and workflows.
Is proactive about learning new technologies and staying up to date with advancements in AI-powered platforms related to education and content delivery.
Is passionate about accessible, effective customer education and has strong written/verbal communication skills.
Has coding skills (such as Python, JavaScript, or similar), especially for automation, scripting, system integration, and API-based workflows.
Has at least 1–3 years’ experience in a technical administrator, junior developer, or IT support role (AI or EdTech experience is a plus).

This role is ideal for someone looking to deepen their technical expertise working hands-on with modern AI tooling and automation to scale customer education initiatives. If you’re excited to build the future of scalable, AI-driven learning experiences, we want to hear from you!

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$56,000-$84,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

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HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.