Technical Operations Manager, Third Party Data Centers (English)

As a Data Center Technical Operations Manager, you will be involved in nearly every aspect of the colocation operations for our electrical, cooling, and IT infrastructure. You will partner with Google’s data center engineering, hardware operations, and network infrastructure teams, as well as third-party vendors, with a focus on operability, maintainability, and reliability. In this role, you will represent the operations organization and will be responsible for ensuring these criteria are met for all Google assets.

The ability to obtain/hold an NV1 security clearance are essential requirements for this position

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

• Own COLO facility operation within an area/region; with full accountability for this area tactically and strategically.
• Inform key stakeholders about current work and discuss strategic decisions and directions with them while coordinating the planning of critical activities.
• Analyze and de-conflict regional COLO work notification and change requests to ensure successful completion of planned and reactive maintenance within COLO sites.
• Provide technical support for mini-cluster (COLO) sites within a region and act as liaison between the COLO provider and cross-functional teams and stakeholders.
• Respond to critical events and alarms in accordance with contractual obligations while providing technical expertise during incidents.

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in operations management and facilities management.
• Experience in critical facility operation management.
• Ability to communicate in English fluently to support 3DP relationship management in this region.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-driven way.
• Excellent problem-solving skills and a passion for operations and people management.