UX Designer, Trust and Safety UX

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Interaction Designers take complex tasks and make them intuitive and easy-to-use for billions of people around the globe. Throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes—you’ll envision how people will experience our products, and bring that vision to life in a way that feels inspired, refined, and even magical.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As an Interaction Designer, you’ll rely on user-centered design methods to craft industry-leading user experiences—from concept to execution. Like all of our UX jobs, you’ll collaborate with your design partners to leverage and evolve the Google design language to build beautiful, innovative, inspired products that people love to use.

As a UX Designer on the Trust and Safety UX team, you will lead the design of systemic solutions that balance complex global policies with intuitive user experiences. You will help architect safety by design frameworks, creating novel, dynamic methods for reporting and building platforms that make critical information accessible and actionable.

Responsibilities

• Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions.
  
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, or high fidelity prototypes.
  
• Lead design strategy for complex product areas, collaborating with cross-functional partners to define the long-term goals and ensure design remains a core driver of the product roadmap.
• Create dynamic methods for people to submit reports, designing adaptable systems that evolve alongside shifting global requirements and user needs.
• Drive design excellence and consistency by developing scalable frameworks and patterns that can be utilized across different teams to maintain a high bar for user-centricity.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of interaction design experience in product design or UX design.
  
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 2 years of experience working in a complex, cross-functional organization.
  
• Experience leading design for complex systems and for data-heavy workflows, internal tools, or platforms where multiple systems work together seamlessly.
• Experience in Trust and Safety, Privacy, or Legal Tech, specifically designing for sensitive areas like content moderation or regulatory compliance.
• Expertise in AI-augmented design processes, such as using Generative AI for rapid high-fidelity prototyping or AI-driven usability testing to predict friction points.