Manager, Strategy & Operations, PayPal World

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal World is a new innovative platform that connects digital wallets across the world. We are seeking a strategic and collaborative Manager of Strategy and Operations to drive the business operations functions for PayPal World. In this high-impact role, you will drive strategic initiatives, establish governance frameworks and operational excellence that enables PayPal World to scale with confidence and clarity. As a key partner to the PayPal World leadership team, you'll translate vision into operational delivery and serve as a trusted advisor across all functional areas.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices based on specialized expertise.
• Lead functional projects and programs that contribute to business improvements.
• Partner with teams to analyze business trends and inform strategic decisions.
• Facilitate collaboration among team members to enhance project outcomes.
• Assess and report on the progress of strategic initiatives within the function.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Essential Responsibilities:

• Strategic business operations: Lead day-to-day execution of strategic initiatives and ongoing business operations for PayPal World, ensuring alignment with overall objectives
• Operating model governance: Establish and optimize PayPal World's operating model, aligning teams, systems, and resources to support strategic goals and drive process efficiency
• Operating cadence management: Own and orchestrate PayPal World's governance routines, including business reviews and performance assessments, ensuring consistency, insight, and accountability
• Cross-functional collaboration: Foster strong partnerships between all functional workstreams (Product, Finance, Risk, Compliance, Partnerships, Treasury, etc.), acting as a critical liaison between leadership, staff, and other key partners
• Data-driven decision making: Leverage business intelligence to drive informed decisions, identify risks and opportunities, and provide executive-level insights while maintaining visibility of key metrics

Expected Qualifications:

• 3-5 years of experience at a leading strategy consulting firm, business development and/or corporate strategy team post graduate school
• Select project management experience

Preferred Qualification:

• MBA or quantitative degree from a top school preferred
• Experience in financial services (particularly payments), technology and/or e-commerce preferred
• Demonstrated career progression with increasing responsibility over time
• Strong collaboration skills with proven ability to influence and align cross-functional teams
• Exceptional analytical capabilities with the ability to translate complex data into actionable insights
• Results oriented mindset with strategic foresight to identify long-term impacts of decisions on business outcomes
• Excellent communication skills with the ability to present complex ideas clearly to diverse audiences

Subsidiary:

PayPal

Travel Percent:

10

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($129,500.00 - $191,950.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($117,500.00 - $174,350.00 Annually)
Scottsdale, Arizona | ($111,500.00 - $165,550.00 Annually)
Omaha, Nebraska | ($111,500.00 - $165,550.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit https://www.paypalbenefits.com.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.