Communications Manager, Technical Infrastructure, Community Initiatives - San Francisco, Sunnyvale, Seattle or New York

Google’s technical infrastructure — its global network of data centers and fiber-optic cables — is the essential foundation powering all our products and AI capabilities across Alphabet. Our team promotes and defends Google’s technical infrastructure story, which includes the community and energy programs that make our infrastructure possible. As part of the Google Cloud Communications team in Global Communications and Public Affairs (GCPA), it’s our job to help inform and educate customers, partners, opinion leaders — and our own employees — about the benefits of our products, our company culture and values, and our approach to the big public policy issues of the day.

As a key member of the Google Cloud Communications team, you will work cross-functionally to help shape our communications strategy for Google’s global infrastructure in the communities we call home. You will educate the market on the unique workforce and community development programs that make Google’s physical infrastructure possible around the world, driving stories about local impact at the local, regional and global levels. Additionally, you'll maintain strong relationships with journalists and influencers; develop written materials and campaigns; create new programs and counter misinformation that interferes with our business and ability to serve our customers and users. A major part of the role is collaborating with executives across the organization, bringing a deep understanding of the technologies and policies impacting the industry today.

The US base salary range for this full-time position is $134,000-$196,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Serve as the global external communications lead for the workforce and community programs supporting Google’s infrastructure around the world, designing and executing an “always-on” program highlighting community impact at scale. 
  
• Develop and maintain close, productive relationships with journalists, key partners, and influential creators across traditional and new media to drive awareness, excitement, and factual reporting about Google’s global infrastructure.
• Develop, write, and edit compelling communications materials, including statements, story pitches, and announcements. 
  
• Be a trusted advisor and strategic thought partner to key business partners. 
  
• Manage crisis communications scenarios, when necessary. Think creatively, take smart risks, and address tough issues as they arise.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 7 years of experience in public relations, media relations, or communications.
  

Preferred qualifications:

• Experience working at the intersection of technology and public affairs.
• Experience working on large events and projects that require cross-functional collaboration.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Ability to think strategically and develop creative communications strategies that drive results.
• Excellent written and verbal communication skills, with the ability to build relationships with key stakeholders.
• Outstanding storytelling, narrative development and media strategy skills, with well-developed and maintained press relationships across business and technology publications.