Senior UX Writer and Content Designer, Cloud ACI

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

The team is responsible for designing useful, usable content experiences for AI and Computing Infrastructure (ACI) products.

These products form the foundation of Google Cloud, helping businesses and governments run, powering the AI revolution, accelerating scientific breakthroughs, and driving Cloud customers’ and Google’s success. The team uses content strategy and content design to help people understand, adopt, use, and trust ACI.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $138,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Drive content design and strategy across AI infrastructure products while developing the guidelines and writing standards necessary to scale content design across ACI.
• Partner with designers, researchers, engineers, and product managers to solve challenges while contributing to a collaborative team culture.
• Manage projects from inception to implementation by identifying opportunities, influencing priorities, and aligning stakeholders to oversee the delivery of products.
• Produce and communicate high-quality deliverables including UI text, CLI/API language, AI prompts, and interactive prototypes using various tools and methods.
• Maintain an understanding of Cloud technologies, user journeys, and the competitive landscape to ensure content experiences meet customer needs and business goals.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
  
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
• Experience collaborating with cross-functional partners—such as designers, researchers, product managers, and engineers—and managing stakeholders to align on content direction.

Preferred qualifications:

• 5 years of experience interacting with executive leadership.
• 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• Experience developing information architecture for complex documentation sets or product suites, including localization and accessibility best practices.
• Experience designing UX content for enterprise products and experiences.
  
• Experience using service design to define and drive the future of product experiences by aligning content strategy with user needs and business processes.