Technical Program Manager, Edge Deployment, Strategic Extended Workforce Solutions
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Collaborate with network design, capacity delivery, and field teams to convert network solutions into scalable BOMs and design packages for third-party execution and technical support.
- Partner with other teams to create repeatable stateless work packages for third-party provisioners and coordinators to execute independently.
- Coordinate with site acquisition, network planning, delivery, operations organizations, and third-party providers on scalable deployment and full life-cycle operations solutions.
- Manage third-party success from vendor selection and onboarding to performance measurement, management, and process improvement, serving as the lead technical escalation point for quality and service improvement.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management, leading multi-disciplinary projects.
- Experience in carrier class level telecommunications environments, optical network infrastructure, transmission systems, layer 2/3 routers, and data services.
- Experience operating in a data center or point of presence environment, and with OSP, ISP, AC/DC power systems, environmental controls relay, and rack/cabinet/cage construction.
- Ability to travel up to 20% of the time as needed.
Preferred qualifications:
- Experience managing third-parties to execute against objectives from commercial negotiation to execution and oversight.
- Experience with software development, business requirements development, database development, and management.
- Experience in collaborating across multiple levels and functions, with a passion to engage/influence tactical and strategic decision-making.
- Knowledge of Lean/Six Sigma and related experience developing business processes and associated metric frameworks within a global network field services organization.