Project Management and Ops Specialist
About Oracle FSGIU - Finergy:
The Finergy division within Oracle FSGIU is dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. We offer deep industry knowledge and expertise to address the complex financial needs of our clients. With proven methodologies that accelerate deployment and personalization tools that create loyal customers, Finergy has established itself as a leading provider of end-to-end banking solutions. Our single platform for a wide range of banking services enhances operational efficiency, and our expert consulting services ensure technology aligns with our clients' business goals.
Job Summary:
Responsibilities
Lead end-to-end project management and operational initiatives, covering both project delivery and ongoing operational support activities.
Plan, execute, monitor, and close projects, ensuring adherence to scope, timelines, cost, and quality.
Oversee day-to-day operational activities related to assigned initiatives, ensuring stability, efficiency, and issue resolution.
Establish and maintain project governance, including status reporting, RAID management, milestone tracking, and leadership updates.
Coordinate with cross-functional business, technology, and support teams to ensure smooth execution and handoffs.
Identify, assess, and mitigate project and operational risks, issues, and dependencies.
Drive process improvements, standardization, and operational efficiencies across projects and BAU activities.
Manage stakeholder communication, providing clear visibility into progress, risks, and outcomes.
Support post-implementation stabilization, transition to operations, and ongoing performance tracking.
Coordinate with vendors and third-party partners, ensuring delivery commitments and SLAs are met.
Promote a culture of accountability, continuous improvement, and operational excellence within the team.
Mandatory Skills
6+ years of experience in Project Management and Operations across technology or business functions.
Strong hands-on experience with project planning, execution, tracking, and reporting.
Proficiency in JIRA and MS Project (or equivalent project management tools).
Proven ability to manage multiple workstreams and priorities simultaneously.
Experience working with cross-functional and geographically distributed teams.
Strong stakeholder management, communication, and presentation skills.
Solid understanding of operational governance, issue management, and process adherence.
Strong analytical, problem-solving, and decision-making capabilities.
Ability to work effectively in fast-paced and dynamic environments.
Good-to-Have Skills
PMP / PRINCE2 or equivalent project management certification.
Exposure to Agile, Scrum, or hybrid delivery models.
Experience with operational transformation, process improvement, or automation initiatives.
Familiarity with vendor management and SLA tracking.
Experience supporting production operations, service delivery, or BAU environments.
Knowledge of quality, risk, or compliance processes (generic, non-domain-specific).
Qualifications
Career Level - IC2
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