Investigations Manager, General Investigations, Global Physical Security

Oracle•Apply•Published 7 days ago•First seen 6 days ago

The Investigations Manager, General Investigations (IC4) plays a critical role in protecting Oracle’s employees, property, assets, and business resiliency by leading and conducting thorough investigations across EMEA. This position is responsible for, but not limited to, managing and executing investigations related to security breaches, loss/theft of information storage devices, the loss/theft of information, insider threat, the loss/theft of all other items (personal effects, vehicles, Oracle property, etc.), policy violations, violence (assaults and threats), workplace civility issues, and other incidents that may present security risks to the organization. The investigator will interact with executives and high-level leaders on a daily basis. The Investigations Manager should have a strong knowledge of information protection, data security, and confidential investigations. The role engages closely with stakeholders across other Lines of Business, maintains strict discretion and confidentiality, and supports continuous improvement of investigative and physical security practices.

KEY RESPONSIBILITIES:

Conduct and oversee comprehensive investigations into theft, workplace incidents, policy violations, and various security risks, including data protection concerns
Document findings through detailed written reports, investigative files, and case notes, maintaining accuracy and consistency in case management systems
Prepare high level executive summaries and reports regarding cases with a high degree of impact or risk to the corporation
Provide guidance and support to executives based on analytical data, detailed records, and facts developed during investigations
Utilize and maintain investigative databases and analytical tools to track cases, identify trends, and report on investigation outcomes
Liaise with Oracle internal partners (Legal, Human Resources, other Lines of Business), security service providers, and external agencies including law enforcement and regulatory authorities
Support emergency response coordination and actively participate in business continuity and crisis management
Participate in internal and external audits and contribute to the development and enhancement of investigative policies, procedures, and training
Provide guidance and professional development support to business partners and contribute to collaborative investigative projects
Remain adaptable, available to work flexible hours or travel on short notice in response to urgent issues
Engage with industry peers, professional associations, and regulatory groups to maintain best practices and enhance Oracle’s security program
Perform other duties as assigned by senior leadership

QUALIFICATIONS AND CORE COMPETENCIES:

7+ years of investigative experience, preferably law enforcement experience, or a combination of law enforcement and corporate investigative experience
Demonstrated leadership of investigations and case management
Industry certifications (e.g., PCI, APP, PSP, CPP, CTM) are preferable but not required
Strong knowledge of investigative tactics, strategy, and best practices
Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Publisher) and case management software
Experience in conducting interviews, writing reports, and—if applicable—providing testimony in court or legal proceedings
Ability to handle sensitive and confidential information with discretion while also understanding information protections and data security
Positive partnership and effective communication skills, both written and verbal, with the ability to liaise across all levels of the business and external agencies
Flexibility to travel up to 25% and to work hours dictated by investigative needs and business urgency
Strong organizational, strategic decision-making, and analytical skills
Demonstrates a strong business acumen and understanding of a corporate atmosphere
Demonstrates strong operational excellence, planning capabilities, adaptability, and maintains a sense of accountability in a dynamic and fast-paced environment

DESIRABLE QUALIFICATIONS:

Bachelor’s or Associate’s degree in Criminal Justice or Security Studies is preferred but not required
Professional certifications (e.g., PMP, PCI, CFE, CPP, PSP)
Experience working with law enforcement or managing corporate investigations at global scale.
Familiarity with business analytics/reporting tools, automation platforms, and investigative technology (e.g., OSINT, CCTV, crisis management platforms)
Experience with social media investigations is preferred
Experience in cloud, data center, or technology infrastructure security is advantageous

SCOPE OF RESPONSIBILITY & SUPERVISION:

The Investigations Manager’s impact is global and influences the security, compliance, and resiliency of Oracle’s investigative function
The position reports to the Director of Global Investigations, operates independently, exercises sound judgment, and demonstrates high levels of integrity throughout the investigative process
The Investigations Manager works collaboratively with internal and external partners, demonstrating adaptability, discretion, and high ethical standards

SHORT ROLE DESCRIPTION:

Reporting to the Director of Global Investigations, this subject matter expert provides investigative experience in order to work with little to no supervision, obtaining facts, and determining the outcome of multiple types of incidents. The Investigations Manager will strive to improve processes, streamline information flow, and enhance efficiencies within the Investigations teams. The role partners closely with other teams within Global Physical Security, investigations leadership, analysts, technical program managers, and other program stakeholders to manage the lifecycle of an investigation. This role will require timely response which should result in positive actionable outcomes, which are thoroughly documented in the Incident Reporting and Investigative System (IRIS).

#LI-MM4

Qualifications

Career Level - IC4

Responsibilities

Responsible for security in a specified facility or region. Conduct theft investigations. Provide security for sensitive exit interviews. Act as liaison between company and law enforcement agency. Implement corporate security policies and procedures. May be responsible for managing contract guard personnel.

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