Tableau Sales Support Representative【障害者採用】

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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＊本職種は障害者手帳をお持ちの方を対象としています。

Department Description:

Tableau SSRは、Salesforceの営業活動を技術面から支える重要な組織です。当部門では、見積もり作成プロセスの効率化と精度向上を通じて、営業チームの生産性向上とカスタマーエクスペリエンスの最適化を実現しています。社内各ステークホルダーとの協業を通じて営業チームのオペレーション工数削減、営業活動の時間創出、プロセス効率化を実現しています。特にTableau製品のQuote業務を中心とした営業支援により、Salesforceの売上成長に直接貢献する重要な役割を担っています。

Role Description:

Tableau SSR（Sales Support Representative）として、Tableauパートナー案件および特定アカウント向けの見積もり作成業務を中心とした営業支援を担当していただきます。商談作成、見積書作成・送付まで一連のプロセスを通じて、営業チームの生産性向上を支援します。社内ステークホルダーとの連携により、複雑な価格体系やライセンス構成への対応も行い、円滑な業務フローの促進とボトルネック解消を実現していただきます。

下記のような業務を担っていただきます。

• Salesforceを使った商談・見積もり作成業務
• 作成した商談・見積もりについて営業部門へ連携(社内コミュニケーションツール使用)

Basic Requirements:

• Salesforce CRMシステムの基本操作経験
• 営業支援業務または顧客サポート業務の実務経験 2年以上
• Excel、Google Spreadsheetでのデータ管理・分析スキル
• メール、Chatter、Slackを用いたマルチチャネルコミュニケーション能力
• 詳細な作業手順書に基づく正確な業務遂行能力

Preferred Requirements:

• 営業プロセスの全体像把握
• 英語での読み書きスキル（マニュアル参照レベル）
• チームワークとクロスファンクショナル協業経験

*選考にあたって合理的配慮が必要な方はこちらのEmailアドレス宛にお知らせください。 pwd@salesforce.com

Unleash Your Potential

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