NPI Planner - Reseller Operations (18 Month)
Summary
World-class operational excellence is a cornerstone of Apple's success, and the Reseller Operations team plays an essential role in ensuring operational and financial success for Apple.
Reseller Operations are the voice of the Reseller Channel within Operations, and are pivotal to the dynamic launch of Apple’s products. We are looking for a dynamic, highly motivated individual with strong analytical abilities, project management skills, and excellent communications to join the RO as a NPI Product Lead.
Description
A successful NPI product lead is a natural leader and facilitator; is driven, organised and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment; is adept at facilitating actions and resolving conflicts; leads through relationships and influence: and displays grace under fire.
This role requires an ability to influence and collaborate effectively across multiple teams. Identifying and implementing automation opportunities and continuous enhancements will be key focus areas.
Responsibilities
- Coordinate NPI product launches across Reseller Operations, connecting various elements of NPI project plans, including deliverables, timelines, and risk management.
- Oversee and provide feedback on supply allocation at NPI to ensure Sell-Thru is maximised across all Reseller Partners.
- Provide executive updates to the wider RO team and senior leadership.
- Connect the dots and manage project plans, timelines, and risks effectively.
- Partner strongly with multiple cross-functional teams, including Readiness, Logistics & Planning, to ensure launch success.
- Own regional strategy and ensure that it aligns with global direction while driving efficiencies in-region.
- Provide timely notification to partner and leadership teams where course correction is required.
- Deliver results under deeply tight and high-pressure timelines in a highly ambiguous environment.
- Be the voice of Reseller Operations in cross functional NPI forums.
- Capture learnings and feedback from each product launch and continue to push for excellence.
- Analyse the root cause of issues, drive resolution, and implement process improvements.
- Demonstrate agility to meet the challenges of Apple’s constantly evolving business needs.
Minimum Qualifications
- Experience in a related field (e.g., Demand Planning, Supply Chain, Manufacturing Ops, Project Management).
- Strong analytical, project management, and communication skills.
- Proven ability to manage multiple priorities in fast-paced, complex environments.
- High attention to detail with a continuous-improvement mindset.
- Effective relationship builder with strong cross-functional collaboration skills.
- Able to present complex data clearly and influence senior partners.
- Self-directed, motivated, and adaptable with excellent time management.
Preferred Qualifications
- Relevant degree in Engineering, Maths, Economics, Supply Chain, Statistics, or Data Science.
- Operations experience in a high-tech or similar industry.
- Strong analytical and business judgement skills.
- Proficiency in Excel or data visualisation tools.
- Experience in planning disciplines or NPI/Supply Chain/Manufacturing environments.
- Experience leading cross-functional or strategic projects.