Customer Engineer III, Navy, Public Sector

As a Customer Engineer in Google Public Sector, you will partner with technical business teams to differentiate Google Cloud for our customers. You will help customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business issues, engage in proofs-of-concept, and troubleshoot technical questions and roadblocks. Using the presentation skills, you will engage with customers to understand their business and technical requirements and present practical solutions on Google Cloud. This role requires excellent technical, communication, and organizational skills. You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more. You will be responsible for building new relationships and should have experience in prospecting and developing greenfield territories.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share Google Cloud experience to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new logos, creating and building customer relationships and establishing yourself as a trusted advisor on their technology and business decisions.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government or Department of War.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
• Ability to travel up to 50% of the time as needed.
• Active, or the ability to obtain, a Top Secret security clearance.

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms with customers in the Navy.
• Experience in migrating applications and services to cloud platforms.
• Experience with generative AI use cases, or deploying custom AI applications.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience in prospecting, building and maintaining customer relationships from scratch, with passion for building out Greenfield territories.
• Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT and media technology space.