Manager, Product Management - Business & Market Insights
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management - Business & Market InsightsServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.Business & Market Insights makes commerce smarter by bring clarity in a world of limitless information. We help business run, optimize, and innovate for better performance today and new value unlocked tomorrow, empowering transformation with confidence.
- Make informed decisions and execute quickly
- Drive efficiency and boost profitability
- Accelerate revenue and market share growth
- Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments.
- Manages and maintains existing product lines on an on-going basis, including partner management.
- Conducts opportunity assessments on new ideas and concepts.
- Provides design specifications for product enhancements to Product - Development.
- Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
- Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships.
- Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings.
- Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets.
- Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning.
- Execute business plans which promote the value and profitability of MasterCard acceptance.
- Enhance the development and design of product-marketing strategy from product decision through product life cycle.
- Coordinate the execution of advertising, promotional, and sales programs to meet objectives.
- Bachelor’s degree in business or equivalent work experience.
- 8+ years prior related work experience with at least two years of management experience desirable.
- Extensive experience in new product development.
- Must have strong business/market/financial analysis and project management skills.
- Ability to interact and coordinate effectively with internal and external business partners.
- Business acumen with the ability to provide solutions that drive positive results to the customer and MasterCard.
- Self-motivated with a proven track record of delivering success while operating within a team.
- Some travel required.
- Native in Cantonese, Fluent in English; Mandarin is preferred
- Strategy consulting experience is a plus.
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.