Cloud & GoldenGate Expert

Oracle•Apply•Published 1 months ago•First seen 1 months ago

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What You’ll Do

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve.

Proactively working with ACS customers to ensure their successful deployment of the Oracle database replication.
Technical assistance with Oracle GoldenGate software installation
Design and implement GoldenGate configurations (both Classical or Microservices)
Customize existing configurations meant to improve performance, stability, reliability and scalability
Plan and perform upgrades or patching of existing GoldenGate implementations
Design, implement, customize or troubleshoot GoldenGate MAA (Disaster Recovery and HA)
Create configuration assessments of GoldenGate replication flows
Offer guidance for tuning of GoldenGate replication flows according to best practices
Perform system configuration health checks
Knowledge Transfer: Prepare and present training programs (and technical workshop), designed to educate Support Services employees and customers on GoldenGate topics
Interact with key customer personnel to enhance collaborative problem solving
Forming effective professional relationships with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff, at all levels, to ensure customer satisfaction with Oracle's products and support organization.

What You’ll Bring

Your enthusiasm, knowledge, and customer-centricity. We also look for:

Hands-on experience with those Oracle Software Products: Oracle GoldenGate, Oracle Database
Expertise in respect with GoldenGate (Classical or Microservice) versions 12c or higher
Experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Cloud Infrastructure (OCI), Oracle Exadata Cloud at Customer (ExaCS and ExaCC) or comparable platforms
Hands-on experience with Oracle Database and Real Application Clusters (RAC) essential and DataGuard
Advanced OS Administration skills with Unix / Linux (Oracle Linux or Red Hat Linux) are essential. Solaris and Solaris-Cluster skills are a plus
Good troubleshooting, performance tuning, and a proactive mindset in preventing data replication issues are essential to this role
Will add a plus to have solid knowledge and experience on the following topics:
Enterprise Manager or Cloud Control
Experience with database migrations and upgrades (including cross-platform)
Backup and Recovery skills (RMAN)
Knowledge of ZDM (Zero Downtime Migration)

Personal Competencies

Excellent analytical skills and systematic practical orientation
Self-motivated and resourceful, self-education attitude
Distinct receptiveness to technical innovations
Strong communication skills in English verbal and in writing
Good presentation and documentation skills
Work as a team-player and demonstrate own initiative
Ability to work unperturbed under pressure in escalated situations
Effective communication with appropriate hierarchy levels
Demonstrate ownership of complex (escalated) issues or problems
Ability to travel on regular basis
Ability to work in Standby basis (24x7), or scheduled out of hours operations

Professional Qualifications

University Degree or comparable education/professional experience
Previous work experience in a Support, Consulting, IT Operations or Administration organization would be ideal
Oracle Certified Associate and/or Professional qualification will be an advantage

What you will get

The Customer Success Services organization consists of a diverse, highly skilled, and specialized team of Advanced Services Engineers (ASE) who bring deep technical expertise in the entire Oracle Product and technology set. As integral part of a global Organization, you will be working within an international environment and contributing to global technology driven initiatives or innovation programs for continuous service improvements. You will have access to regular training to maintain up to date knowledge of latest developments of Oracle products and services.

Qualifications

Career Level - IC4

Responsibilities

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.