Product Quality Engineer, Hardware

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.

As a Product Quality Engineer, you will evaluate the product designs and create the quality processes, tools and procedures to help continuously improve the customer experience by improving product quality at our manufacturing site. You will work very closely with Product Management, Product Design, System Engineering, Product Operations and Supply Chain teams to ensure the product represents the very best of Google brand. Your work ensures the various pieces of Google’s operations fit together perfectly while providing a great customer experience.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Responsibilities

• Define and implement product quality plans through the product development cycle and ensure effective execution in the sustaining cycle.
• Develop Joint Design Manufacturer (JDM) quality development strategy and framework. Lead factory quality resource, process, performance and capability development, qualification and implementation, and conduct factory quality assessment on a regular basis.
• Manage factory quality issue escalation process, address product quality related issues discovered during New Product Introduction (NPI) and Mass Production (MP) phases. Lead factory failure analysis, risk assessment, disposition and containment/corrective/preventative action implementation.
• Set up the proper quality metrics. Drive Design of Experiments (DOE) and collect Statistical Process Control (SPC) data to enable evaluation, qualification, and verification of manufacturing quality across all agreement manufacturers and product lines.
• Lead product cosmetic management and Final Assembly, Test, and Pack (FATP) material quality management.

Minimum qualifications:

• Bachelor’s degree in Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or equivalent practical experience.
• 5 years of experience in mobile or consumer electronics manufacturing, with mechanical in-mold, coating, audio, wireless, and display consumer electronics.
• 2 years of experience in product quality development.

Preferred qualifications:

• Experience in preventing quality loss in the early stage of product development, implementing quality escalation process and on-going product improvement with JDM partners.
• Experience in leading cross-functional teams in solving the problems using practical approaches (e.g., quality metrics, DOE, or statistical process control).
• Experience working with embedded systems, digital logic board process engineering, and wireless subsystem testing.
• Ability to implement quality metrics, capture critical measuring system analysis.
• Ability to enhance outgoing quality coverages and implement cost and efficiency-effective methods.
• Ability to communicate in Mandarin Chinese, English and Vietnamese fluently to support client relationship management in this region.