
Specialist, Implementation
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, ImplementationOverview- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customers.
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
- Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities
- Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
- Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
- Strong payment transaction processing and industry business principles knowledge.
- Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
- Ability to interact well with the customer, Sr. and Executive management.
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.
- Strong project management skills.
- Ability to drive change in a technical work environment.
- Ability to lead matrix organizations and cross functional teams.
- Self-Starter with ability to work independently.
- Bilingual in English and Spanish languages.
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
