Enterprise Systems Engineer, Major Accounts & Channel Partners

Summary

The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

Description

Our enterprise customers need to know that with their significant investments in our technologies, everything’s going to work as promised. We are the ones who make believers out of them. We tackle technical and business problems to ensure success for both Apple and its customers. We provide both technical sales consulting and support with a goal of redefining the way people work.

Responsibilities

• We are Apple's Enterprise Major Accounts & Channel Partners trusted advisors on the Apple ecosystem, business transformation and Apple platform adoption.
• Act as a trusted technical advisor to enterprise customers and channel partners, helping them design and execute Apple-based business transformation strategies.
• Support sales engagements by assessing customer environments, proposing architectures, and demonstrating Apple’s ecosystem value across iOS, iPadOS, macOS, and visionOS platforms.
• Collaborate cross-functionally within Apple and with partner organizations to remove technical barriers, improve customer readiness, and deliver scalable deployment strategies.
• Drive technical enablement for partners — develop their competencies through workshops, seminars, and technical certifications.
• Work with business and IT decision-makers to integrate Apple technologies into existing environments, including authentication, security, MDM, and application development.
• Lead pilot projects and proof-of-concepts showcasing Apple’s enterprise innovation capabilities.

Minimum Qualifications

• Experience advising on technical business transformation solutions for enterprises or proven experience in a consultative pre-sales engineering role.
• Understand how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.
• High level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Apple.
• IT knowledge in the areas of enterprise messaging, collaboration, Wi-Fi, client management solutions, and enterprise security technologies for iOS, iPadOS, macOS, and competing platforms. You also have familiarity with Apple’s App development tools and the advantages they bring to large organizations using mobility & Mac products for business transformation.
• You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services.
• Quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations.
• You believe that communication is key to Apple’s success. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward.
• You know yourself – you have strengths, weaknesses and opportunities - but you also know the people around you and are open to their feedback. When faced with a challenging opportunity, you know who to connect with and when.
• You strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy.
• You adapt to change and find the right path without necessarily having all of the pieces to the puzzle. At Apple, things aren’t always clear but you shift gears and thrive when asked to explore new ground, rather than waiting on others.
• You simplify complex problems and distill big decisions down to their core. It’s rarely easy. Sometimes decisions require you to make tough calls, even after considerable energy has been invested - but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
• Bachelor’s degree or equivalent experience.
• Fluency in Korean and English

Preferred Qualifications

• Deep knowledge of enterprise architecture — including endpoint management, identity, network, collaboration, and security.
• 7+ years of experience in technical pre-sales, enterprise IT consulting, or system engineering in a customer-facing role.

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.