Senior Infrastructure Architect

Apple•Apply•Published 2 months ago•First seen 1 months ago

Summary

The Device Services (DS) Infrastructure team is seeking a senior-level technical leader to define
and drive the future of our device lab infrastructure at Apple. We manage a fleet of thousands
of Apple devices used in a centralized, automated test system which is a critical tool used by
engineers developing Apple’s software, and we are developing new facilities to support our
evolving needs.

This role requires a strategic thinker and technical expert who can operate at both the
executive and hands-on operational levels. You will be responsible for developing
comprehensive infrastructure strategies that span physical facilities, software systems,
operational processes, and partner integrations. You will work with leadership, software
engineering, lab engineering, and partner teams to design and deliver purpose-built lab
environments that fundamentally improve how we support the engineering process across
Apple.

Description

We are looking for an experienced infrastructure architect who thrives on solving complex,
multifaceted challenges that span technology, operations, and business strategy. You must
enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth,
teamwork and innovation. This role combines strategic planning, executive communication,
technical design, and operational excellence.

Responsibilities

Defining comprehensive infrastructure strategies for device labs, including physical facilities, software systems, operational workflows, and partner integrations
Working with facilities teams to ensure new lab buildouts support operations at scale, from power and networking to space planning and security
Identifying and prioritizing technical systems, features, and capabilities needed to meet current and future organizational needs
Creating and updating operational processes to drive continual improvement in device availability, maintainability, reliability, and efficiency
Developing executive-level business cases that demonstrate strategic value and gain approval for major infrastructure investments
Defining metrics and frameworks to measure service quality and effectiveness across key dimensions (reliability, operability, security, scalability, cost)
Assessing current performance and identifying opportunities for improvement through innovative changes to tools, technologies, processes, and configurations
Providing technical leadership and mentorship during incidents
Collaborating with partner teams to align on approaches, gather requirements, and ensure changes support their workflows
Creating detailed technical designs, diagrams, procedures, and documentation to support recommendations and enable implementation
Communicating vision, trade-offs, and strategic recommendations directly to leadership

Minimum Qualifications

10+ years of experience in infrastructure architecture, operations, or systems engineering with demonstrated technical leadership
Experience developing comprehensive infrastructure strategies that balance technical excellence, operational feasibility, and business value
Led executive communication including creating business cases and presenting to senior leadership
Technical expertise spanning software systems, physical infrastructure, networking, and data center operations
Experience working with facilities teams on lab or data center design and buildout
Demonstrated ability to assess complex systems, identify improvement opportunities, and create actionable implementation plans
Experience defining service quality metrics and using data-driven approaches to measure and improve performance
Cross-functional collaboration skills with ability to align diverse stakeholders and partner teams

Preferred Qualifications

Experience with device lab operations, test automation infrastructure, or hardware validation environments
Background in both software engineering and physical infrastructure design
Track record of delivering innovative solutions specific to complex technical environments
Experience with Apple platforms
Understanding of power efficiency, space optimization, and sustainability in data center or lab environments
Knowledge of physical and logical security best practices for lab environments
Experience with cost modeling and optimization for infrastructure operations
Familiarity with continuous integration systems and testing frameworks
Creative thinker and strong problem solver with meticulous attention to detail

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $193,000 and $290,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.