Agency Solution Manager

Description

As an Agency Solution Manager, you will be a technical and consultative expert, empowering agency partners to maximize the value of Meta’s advertising platforms. Your focus will be on data analysis, solution enablement, and driving AI/automation adoption. You’ll work cross-functionally to deliver actionable insights, optimize campaign performance, and scale best practices across the region.

Responsibilities

1. Data Analysis & Insights Analyze campaign and platform data to identify trends, risks, and opportunities for agencies Build dashboards, reporting templates, and deliver actionable recommendations to agency partners and internal teams Translate complex data into clear, business-focused insights 2. Solution Enablement Support agencies in implementing and optimizing Meta’s advertising solutions, including technical onboarding and troubleshooting Conduct training sessions and workshops on Meta’s tools, analytics platforms, and best practices Develop and maintain technical documentation and enablement resources 3. AI & Automation Focus Advocate for and implement AI-powered productivity tools and automation workflows to streamline agency and internal team operations Share best practices and learnings across teams to drive scalable impact Stay current with the latest AI and automation trends relevant to digital marketing 4. Cross-Functional Collaboration Work closely with product, engineering, analytics, and sales teams to resolve technical challenges and drive continuous improvement Foster relationships with agency stakeholders, ensuring alignment and successful solution delivery 5. Communication & Language Skills Communicate effectively in Mandarin, Cantonese, and English, adapting style for agencies and their clients as audiences Facilitate clear, structured discussions with agencies and internal teams

Qualifications

Bachelor’s degree in Business, Marketing, Data Science, Computer Science, or related field 5+ years experience in digital marketing, ad operations, analytics, or technical solutions Advanced skills in data analysis (e.g., SQL, Python, Tableau, Excel) Experience with AI productivity tools and workflow automation Native or fluent in Mandarin, Cantonese, and English Confident in problem-solving, communication, and stakeholder management skills Ability to work independently and collaboratively in a fast-paced environment Experience with Meta’s advertising products and APIs Familiarity with agency environments and digital media buying platforms Track record of driving business impact through data-driven strategies and technical enablement