ICQA Lead, Inventory Control and Quality Assurance (ICQA)

Responsibilities:

• Create and cultivate a safety culture by identifying safety opportunities across your work area
• Ensure that inbound and outbound operations are performed according to Amazon standards
• Ensure that customer orders are fulfilled per quality guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation within assigned department throughout the shift per latest plan
• Drive proactive actions as communicated by manager to remove barriers impacting good shift performance
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Support customers' order fulfillment by working directly and on a regular basis on operations tasks within your department
• Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors
• Develop subject matter expertise on all operations processes in assigned department

Basic Qualifications

• Intermediate level of English (speaking included)
• Proficiency in Ms Office Programs

Preferred Qualifications

- Team management experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.